UPS Launches Pickup Locations To Cut Costs, Serve Big Cities
United Parcel Service Inc. said Wednesday that it’s launching a service that will allow customers to pick up packages at local businesses such as dry cleaners, convenience stores and grocers rather than doorsteps of homes. The service called “Access Point” is now available in New York and Chicago and caters to urban dwellers prone to package theft from their doorsteps as well as people who work and cannot stay home to sign for a package.
“The folks that live in cities — if they’re not home and they don’t have a doorman, they can’t get a package. So they browse online and shop in stores,” Alan Gershenhorn, chief commercial officer at UPS, told the Wall Street Journal. “Now they’ll be able to browse online and shop online.”
UPS drivers, when unable to deliver a package to a customer’s residence, will leave a note informing them when they can expect to collect their package from a nearby Access Point location. Consumers will need photo identification or a mobile device with their UPS tracking number to pick up the package and can also drop off pre-labeled and pre-paid packages at the Access Point locations.
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