This same exercise is often necessary
for corporate management teams. Some talents have been passed
down or picked up along the way. Several may be hiring “mistakes.”
A few come, make their marks and then leave to pursue other
goals. Some team members are solid contributors. So how
do you know you have the right people and when do you start
to “declub” your management team — and
at what costs?
As a national average, the costs of replacing a manager
range from $48,000 to as much as three times his or her
annual salary. This figure doesn’t reflect lost productivity
while the position is being filled, loss of specialized
knowledge and possibly low morale as a result of losing
an upper-level manager. This national average does not figure
in advertising costs, lost time necessary for interviews,
clerical and administrative tasks and the costs of training
a new employee.
Many carriers, third-party logistics providers
and distribution centers often call on executive search
firms to fill leadership positions, thinking that one call
or a single meeting with the recruiter will set the “needed
it yesterday” search in motion.
Nothing could be further from the truth
— and here’s why: Unless that recruiter has
spent time in the industry, there’s a broad learning
curve that could easily span several weeks or even months.
Unless the search firm is familiar with a business from
the inside out, there’s an additional learning curve
as they familiarize themselves with a specific corporate
culture. Then, to connect with the right candidates, the
chosen recruiter also must have access to valuable industry
networks and corporate inner sanctums.
Another fact worth remembering: The best
candidates are almost always employed and must be recruited.
The few who are seeking opportunities have no effective
way of promoting their availability or protecting confidentiality.
The following are five simple tips to assure a successful
search for managers and high-level leadership:
Corporations initially may use traditional
recruitment tools, such as newspaper ads and searching internet
sites. But talent pools reached by these media only skim
the surface in finding the “right” talent for
management roles. Working with a qualified transportation/logistics
industry specialist provides your company with the ability
to recruit the best candidates from the entire marketplace.
·The mark of any recruiter’s
commitment to your search is the willingness to be available
24/7 as well as the motivation to work until the opening
is filled. The best recruiters then guarantee the match.
Recruiters with experience specific to the industry are
usually the most successful in the shortest period of time.
·A stellar candidate — particularly
one who is employed at a competitor — doesn’t
have time for qualifying interviews with the HR department
before speaking with the hiring authority at your firm.
A recruiter who is knowledgeable of the industry knows that
time — the candidate’s and yours — is
too important for extraneous steps in the process.
·To expand a corporation’s
reach into the international arena, especially with the
dramatic success of NAFTA, expect the recruiter to be bilingual,
experienced in the broad scope of international transportation
and familiar with the current roster of key players across
the borders.
·A
professional recruiter’s first priority is to identify
candidates who can enhance the corporation’s vision.
An equally important priority is to recruit ethical professionals
whose track records document the critical difference they’ve
made in another company’s growth and profitability.
Much like taking a periodic lesson from a golf pro or adding
the one club you’ve needed to advance your game, finding
and working with the right recruiting professional to assess
and fill out your management team will make the difference
between barely making the cut and consistently seeing your
name on the leader board.